TARGET CATEGORY

Service Manager
Service Advisors
Reception Supervisor
W/Shop Controller

CONTENTS

What does workshop management mean?
The importance of after-sales services in customer satisfaction
Does the maintenance department have a tangible commodity for sale?
What does the maintenance department sell to customers?
The possibility of accommodating the workshop according to the available hours and the number of working technicians
Average maintenance time for one car in periodic maintenance
The number of cars and the technician's ability to maintain them per day.
Actual production days per month